Privacy Policy
Last Updated: Jan 2025
At One Central Property Maintenance, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
One Central Property Maintenance is a London-based property maintenance company serving landlords, letting agents, estate agents, housing associations, and homeowners across the capital.
What Information We Collect
We may collect and process the following personal data:
Name, address, and contact information (phone number, email)
Property address and maintenance details
Communication records (emails, call logs, quotes, invoices)
Payment and billing details (as necessary)
How We Use Your Data
We use your information to:
Deliver property maintenance services
Manage client accounts and contracts
Respond to enquiries and support requests
Process payments and issue invoices
Improve our services and website performance
Comply with legal and regulatory obligations
Legal Basis for Processing
We process personal data based on:
The performance of a contract
Legitimate interests in managing our business
Legal or regulatory requirements
Your consent (where required)
How We Store and Share Data
Your information is stored securely and accessed only by authorised personnel. We may share your data with:
Subcontractors or operatives to fulfil service requests
Professional service providers (e.g., accountants, IT support)
Regulatory bodies if legally required
We never sell your data.
Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Withdraw consent (where applicable)
Request data deletion or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
Cookies and Website Usage
Our website may use cookies for functionality and performance analytics. You can manage cookie preferences through your browser settings.
Contact Us
If you have any questions about this policy or your data, please contact:
One Central Property Maintenance
889 Romford Road, London, E12 5JY
📞 0208 089 7999
